Donation Hub - Guides - Where your money goes

At Canteen, we are committed to being transparent about how donations are used and the impact they create. Every contribution helps us provide free, tailored support to young people aged 12–25 who are dealing with the challenges cancer brings to their lives.

Your support ensures young people can access the help they need, when they need it most.

How your support creates real impact

Your generosity helps fund the core services we provide to young people impacted by cancer.

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a free and tailored counselling session at canteen
  • Counselling and individual support - We offer free, confidential counselling delivered by trained professionals who understand the unique challenges cancer brings. Young people can access support online or in-person.
  • Peer connection and events - Donations help us deliver programs and activities that bring young people together, giving them the chance to connect with others who understand what they are going through.
  • Online support - Through our online platforms, young people can access support, information, events  and connection no matter where they live.
  • Resources and information - Your support helps us create youth-friendly resources that offer practical guidance and information to help young people cope with the emotional and practical impacts of cancer.
  • Research and evaluation - We invest in ongoing research and evaluation to ensure that all our programs and services are effective, evidence-based and responsive to the needs of young people.

Why your donation is important 

Cancer can have a significant impact on a young person’s mental health, education, relationships and daily life. Whether they are dealing with their own diagnosis or that of a parent or sibling, the challenges can be overwhelming.


Your support helps ensure young people can access free counselling, peer programs, online communities and practical resources so they do not have to face cancer alone.

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How different types of support help

Every type of contribution plays a vital role in sustaining our services.

  • One-off donations - help us deliver essential support where it is needed most.
  • Regular giving - provide stable and predictable income that allow us to maintain our support of young people impacted by cancer
  • Fundraising and events - help raise awareness and support more young people across Australia through a range of fundraising activities
  • Gifts in Wills - leave a gift to Canteen and help ensure long-term support for young people and their families.

No matter how you choose to contribute, your support helps keep our services free and accessible nationwide.

 

four young people who met at a canteen program, funded by generous donors

Our commitment to transparency and accountability

We are dedicated to ensuring donations are used responsibly and make a genuine difference.
At Canteen, we ensure that:

  • All our support services are free for young people
  • Assistance is available nationwide, both online and in person
  • Our programs are informed by research and evaluation
  • Supporters have flexible options for how they choose to give

Additionally, as a registered charity under the ACNC (Australian Charities and Not-for-profits Commission), Canteen publishes an Annual Report each year that discloses financial information.

We value your trust and are committed to delivering impactful, meaningful support to young people impacted by cancer.

How you can support young people today 

There are many ways you can make a difference:

Every contribution helps ensure no young person faces cancer alone.

Frequently asked questions

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What does my donation help fund?
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Your donation helps fund free counselling, peer support, online support, resources and research that improves the support we provide to young people impacted by cancer.

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Are Canteen’s services free?
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Yes, all of our services for young people impacted by cancer are free.

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Who does Canteen support?
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We support young people aged 12-25 who are dealing with their own cancer diagnosis, a parent’s diagnosis, a sibling’s diagnosis or the death of a family member to cancer.

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Does my donation support young people in Australia?
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Yes, all donations support young people across Australia through a range of services, including:

  • Free and tailored counselling support

  • Free events and programs which foster peer connection

  • 24/7 online support via Canteen Connect

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Can I choose how I want to support Canteen?
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Are donations to Canteen tax-deductible?
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Yes, donations of $2 or more are tax-deductible. Learn more here.