Online Support Counsellor – WA

Perth, WA
Job Summary:

Full time, two year fixed term position

This position is responsible for the delivery of a multifaceted online and telephone counselling service.  Counsellors will engage with CanTeen engaged young clients individually through chat, email and telephone counselling.

This position will also contribute to the collaborative development of online therapeutic content, and thus will be instrumental in identifying trends and community needs that can be assisted by tailored professional forum discussions and psycho-educational program material. This position will contribute to the promotion of the service/program to both internal and external stakeholders and referral sources.

Online Counsellors are expected to complete a number of administrative tasks, in conjunction with their clinical role, in order to ensure effective service delivery. These tasks include timely case notes and report writing, data entry, administering evaluation measures with young people and providing feedback to the wider CanTeen team.

Is This You?

We are seeking a full-time online support counsellor, available to work 11am-7pm / 12pm – 8pm on weekdays, with flexibility to occasionally work hours to match the needs of young people.

You will have demonstrated experience in and ability to engage, support and work with young people and young adults with demonstrated knowledge of youth informed practice. You will have a strong passion and interest in working within an online platform and looking at ways of continuous improvement within technology. You will have experience in conducting risk assessments, developing safety plans and demonstrated experience in evidence based assessments and program evaluation.

Given that this role will straddle both face to face and online domains, we are looking for applicants who are comfortable with the application of online technology as well as a proven capacity to easily learn new applications.

For more information, please click here.