Online Support Counsellor – NSW

Closing December 16
Sydney, NSW
Job Summary:

Full Time, One Year Fixed Term Contract with the possibility of extension

CanTeen is seeking an Online Counsellor with the ability to work with web-based technology. The CanTeen Online Support Platform is a world-first in bringing together peer support for young people living with cancer through one platform.

This position is responsible for the delivery of a multifaceted online and telephone counselling service.  Counsellors will engage with CanTeen members individually and in groups through chat, email, telephone, e-psycho-educational programs, forums, blogs and other technology as the service develops. The position involves taking on a regular counselling caseload as well as assisting with ad hoc counselling where necessary.

You will be joining a small, close knit and supportive team with an opportunity to contribute towards the ongoing development of the online platform. The role will include the ability to contribute to the evaluation and continual improvement of the platform. The Online Support Platform offers assistance to young people anywhere in Australia and has attracted significant international interest. You will be joining a team working within a novel area!

Is This You?

You will have demonstrated experience and ability to engage, support and work with young people. A relevant tertiary qualification, membership with a professional body and a minimum 2 years’ experience in the clinical setting is essential. You will be a highly motivated counsellor with passion and confidence in web-based technology and service provision. This role requires clinical and admin targets to be met in regards to caseloads, number of daily sessions and data entry.

You will have a strong passion and interest in working within an online platform and looking at ways of continuous improvement within technology. You will have experience in a small and close-knit team and value teamwork and collaboration. This may suit early career counsellors with the right passion, skill set and references.  You will have experience in conducting risk assessments, developing safety plans and demonstrated experience in evidence based assessments and program evaluation

We are seeking a full-time counsellor, available to work 2-3 evening shifts 2pm-10pm, 1-2 daytime shifts 10am-6pm and 1 weekend shift (varying between Saturday and Sunday) from 11am-6pm. Ideally you will also have some flexibility to swap shifts.

For more information, please click here.