Allied Health Professional – Online Counsellor

Sydney. NSW

Job Summary

CanTeen Connect is an online and telephone counselling service and support platform, made possible through funding from the Federal Department of Health.  This funding enables CanTeen to support young people affected by cancer and their parents in a digital environment, with a goal to reduce distress and improve mental health outcomes for whole families across the country.

This position is responsible for the delivery of a multifaceted online and telephone counselling service based on psychological assessment and evidence-based intervention.  Successful Psychologists/Social Workers/Counsellors/Occupational Therapists/Mental Health Nurses will support CanTeen engaged young clients and their parents individually through chat and telephone counselling as well as scheduled online support groups.

This position will also contribute to the collaborative development of online therapeutic content, and engage in tailored professional forum discussions and psycho-educational program material.

Is this you?


  • Relevant tertiary qualifications as a Registered Psychologist (or provisional psychologist close to completing registration), Social Worker or Counsellor with a Masters level qualification
  • Registration with the Australian Health Practitioner Regulation Agency (AHPRA) and/or relevant professional bodies such as Australian Psychological Society (APS) or Australian Association of Social Workers (AASW)


  • Minimum 2 years experience in the clinical setting and/or counselling service using a number of evidence based interventions (CBT, IPT, ACT, Narrative etc)
  • Experience working with young people and their families, demonstrated knowledge of youth-informed practice
  • Experience in conducting risk assessments and developing safety plans
  • Knowledge of child protection legislation and mandatory reporting
  • Demonstrated ability to maintain professional administrative responsibilities such as case notes, report writing, data entry, responding to and following up client correspondence
  • Experience with working within multi-disciplinary teams, liaising with staff from different departments (internal or external) and communicating with colleagues off site
  • Willingness to participate in supervision (group and individual), team meetings and clinical reviews
  • Demonstrated experience, confidence using and ability to learn web based technology, including: instant messaging services, email, chat rooms and social media channels.


  • Experience in grief, loss and bereavement counselling
  • Experience in group work and facilitation
  • Experience with a variety of interventions including telephone and online counselling and group work
  • Ability to work autonomously and reliably achieve objectives.
  • Ability to relate to young people, anticipate needs, and to present information in a clear and logical way, and with confidence, to target group

Application Info

We are seeking a full-time counsellor, available to work 2-3 evening shifts 2pm-10pm, 1-2 daytime shifts 10am-6pm and 1 weekend shift (varying between Saturday and Sunday) from 11am-6pm.

Ideally, you will also have some flexibility to swap shifts.

For more information click here!

You can apply on our website below, alternatively, send your CV and covering letter to

The closing date for this position is Sunday 13th October 2019

We look forward to hearing from you.